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INV-1088

Verdant Grocers

$5,250 outstanding, 65 days past due.

Arrearly

Account statement

By Wiqi Lee

Statement for

INV-1088

Generated Aug 26, 2026

Billed to

Verdant Grocers

Marcus Oyelaran

m.oyelaran@example.com

Summary

INV-1088 for Verdant Grocers is 65 days past due with $5,250 outstanding and a risk score of 74. The risk of non-payment is high, so the agent is working it actively. Verdant Grocers usually pays 27 days late and has a reliability score of 54. So far the agent has made 2 decisions and sent 6 messages. If recovered, the fee would be $420.

Payment was settled through PayPal to the Heytugas.com account across 1 transaction totalling $2,000: installment 1 of 2 of $2,000 on Jun 17, 2026 (PayPal transaction YBJZNBL21F0R489L7).

Invoice detail

Invoice numberINV-1088
Statuspartial
Invoiced$7,250
Paid so far$2,000
Balance$5,250
IssuedMay 23, 2026
DueJun 22, 2026
Age65 days past due
Risk score74 / 100
Commission rate8%
Fee if recovered$420

Customer

Reliability score54 / 100
Usually pays27 days late
Customer for8 months
Messages exchanged6 sent, 6 received

Payments received via PayPal

DateInstallmentTransactionAmount
Jun 17, 20261 of 2YBJZNBL21F0R489L7$2,000

Settled to the Heytugas.com PayPal account.

Decision history (2)

DateActionOutcomeConf.Risk
Aug 17, 2026PressSent, no human8474
Jun 29, 2026NegotiateSent, no human9058

What every number here means

Risk score (0 to 100)

How likely a balance is to go unpaid without intervention. 0 to 29 is comfortable, 30 to 49 is worth watching, 50 to 69 is pressing, 70 to 84 is urgent, and 85 or above needs action now.

Reliability score (0 to 100)

How dependably a customer has paid before. 80 to 100 is strong, 60 to 79 is fair, 40 to 59 is shaky, and below 40 is poor. The agent opens warmer with reliable customers and firmer with the rest.

Confidence (0 to 100)

How sure the agent is that a decision is the right one. Below the autonomy threshold the message is drafted but held for a person rather than sent. Higher is surer.

Commission and fee

The commission rate is the agreed cut of whatever is recovered. The fee is that rate applied to this balance, so it is only earned if and when the invoice is actually paid.

Age and status

Age is days since the due date. Status moves from open to overdue, then to promised, partial, disputed, escalated, or paid as the account progresses.

PayPal transaction

Every payment settles through PayPal to the Heytugas.com account. Each row lists its date, the installment it covers, and the PayPal transaction id for reconciliation.

Generated by Arrearly, built by Wiqi Lee. This statement reflects INV-1088 for Verdant Grocers as of Aug 26, 2026.

Agent

What should happen today?

PressSent · no humanvia whatsapp9 days ago

Instalment one arrived, instalment two is six days late. Offering a specific new date is more likely to recover the plan than restating the original terms.

Confidence
84
Risk
74
Next review
Aug 28, 2026
Decided in
1,398ms

Conversation

Everything said so far

MO

Marcus Oyelaran

Verdant Grocers

WhatsApp
Peter, HeytugasMorning Marcus - INV-1088 ($7,250) went past due last week. Is it caught in your approval queue, or would a payment date help?9:45 AM
Marcus OyelaranHi, sorry. It's been a rough month here.12:20 PM
Marcus OyelaranCash is tight after the store refit. Can we do it in parts?6:03 PM
Peter, HeytugasOf course, that's what I'm here for. Three payments: $2,000 now, $2,600 on the 15th, and $2,650 on the 30th. Confirm and I'll set it up so nothing else chases you.9:15 AM
Marcus OyelaranThat's really fair, thank you. Let me check the account balance this morning.9:48 AM
Marcus OyelaranAgreed. First one sent - you should see $2,000 today.12:30 PM
Peter, HeytugasReceived, thank you Marcus. I've logged the plan and I'll only check in on the two dates we agreed. Appreciate you sorting it out.12:35 PM
Marcus OyelaranQuick heads up - the 15th might be a day or two late, waiting on a supplier refund.3:10 PM
Peter, HeytugasThanks for telling me ahead of time, that helps a lot. A couple of days is no problem. I'll look for it by the 17th.3:22 PM
Peter, HeytugasMarcus, instalment two of $2,600 was due on the 15th and I haven't seen it land yet. The plan still holds if it clears this week - shall I move it to Friday?9:00 AM
Marcus OyelaranFriday works. The refund finally came through, so we're back on track. Sorry for the wobble.7:40 PM
Peter, HeytugasNo need to apologise, you kept me in the loop the whole way. Friday it is. One payment left after this and you're clear.7:44 PM

Finance

Payments and prediction

Payment model?Payment modelA learned model that reads the account and estimates two things: the probability the balance is recovered, and how many days it will take. It runs locally on every view, and a heavier retrainable version runs in the Python service when connected. The bars show which features push the odds up (green) or down (red), so the number can always be taken apart.66-100%Likely to be paid (green)40-65%Uncertain, worth watching (amber)0-39%At risk without action (red)high confidence

Probability of payment

11%

Predicted time to pay

53d

What drives it

History-100%Usually pays 27 days late
Age-87%65 days past due
Engagement+30%Customer has replied
Reliability-16%Pays with a reliability score of 54
Relationship+12%8-month relationship
Balance0%Large balance outstanding
Promise0%No promise on file

Green pushes toward payment, red away from it, and the percentage is each feature's pull relative to the strongest one. The agent folds this into its reasoning as one input, never an instruction.

Payment schedulePayPal installments

Times shown in the customer's zone and Heytugas time (WIB).

$2,000Paid May 25, 20266:00 PM GMT+8 · 5:00 PM WIB
2$5,250Due Jun 26, 20266:00 PM GMT+8 · 5:00 PM WIB
Payments receivedvia PayPal

PayPal is the settlement rail for every invoice. Tap a payment for the full transaction. Amounts settle to the Heytugas.com account.

History

Decisions on this invoice

Decisions board
PressSent · no humanINV-1088Verdant Grocers9 days ago

Instalment one arrived, instalment two is six days late. Offering a specific new date is more likely to recover the plan than restating the original terms.

Confidence84Risk74via whatsappgemini-2.5-flash · 1,398ms
NegotiateSent · no humanINV-1088Verdant Grocers2 months ago

The customer volunteered a cash-flow reason rather than going quiet. A structured plan converts an unpaid balance into a scheduled one and keeps a growing account alive.

Confidence90Risk58via whatsappgemini-2.5-flash · 1,622ms
INV-1088Part paid
Balance
$5,250
Invoiced
$7,250
Paid so far
$2,000
Issued
May 23, 2026
Due
Jun 22, 2026
Age
65 days past due
Our commission
8%
Fee if recovered
$420
Risk ?Risk scoreA 0-100 estimate of the chance this balance is never recovered if left alone. It blends how far past due the invoice is, how reliably the customer has paid before, how large the balance is, and how long the relationship has lasted.0-29Comfortable30-49Worth watching50-69Pressing70-84Urgent85-100Act now
74
Messages sent
6
Last contact
8 days ago
Next review
Aug 28, 2026

Customer

Verdant Grocers

Marcus Oyelaran

m.oyelaran@example.com

Reliability ?Reliability scoreA 0-100 record of this customer's own payment history with you. The agent leans on this to decide how warm or how firm to open.80-100Strong, pays close to on time60-79Fair, a nudge usually does it40-59Shaky, takes a few rounds0-39Poor, expect to work for it
54
Usually pays
27 days late
Customer for
8 months
INV-1088 · Verdant Grocers · Arrearly